ERP Area: HR/Human Capital Management
Software: UKG (Ultimate Kronos Group)
Products Implemented: New company code, additional accrual setup
Company Size: 1 – 5k Employees / Industry: Business / Professional Services
Regions in Scope: North America
Reviewer Role: Project Team Member
Consultant Recognized: Richard Valera, Chad Brunet and Tracie Thweatt
Project(s) in Scope: Add-on deployment (Phase 2, and not in the original SOW)
Systems Expertise 4 out of 5
Implementation Process 4 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
I think more connection with UKG would have done the project better since we have some lapses with how it was implemented due to us not knowing some changes affected our setup.