ERP Area: HR/Human Capital Management
Software: UKG (Ultimate Kronos Group)
Products Implemented: Talent Management (Learning, Performance, Succession Planning, Social Collaboration), Recruiting / Onboarding, Benefits, Payroll
Company Size: 0 – 1,000 Employees / Industry: Manufacturing
Regions in Scope: North America
Reviewer Role: Project Leader
Consultant Recognized: Jody Burton
Project(s) in Scope: Optimization / Ongoing support services,Training,BI report building
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
Team changed a lot
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Working with Jody on UKG system training and ongoing support has been an incredibly valuable experience. She has provided expert guidance on a variety of topics, including Platform Configuration, Business Intelligence, Workflow Management, and the introduction of new systems such as Talent and Performance Management. One key lesson learned is the importance of fully leveraging her expertise—her best practices and system insights have significantly improved efficiency and usability. Additionally, staying engaged, asking the right questions, and embracing new processes have been essential in maximizing the system’s potential. Jody’s responsiveness and ability to tailor recommendations have made a lasting impact, ensuring we are set up for long-term success. Documenting key processes and best practices has also been crucial, allowing for smoother implementation and future reference. Overall, Jody’s support has not only enhanced my understanding of UKG but has also empowered me to optimize the system with confidence. Her collaborative and knowledgeable approach has been invaluable, and I highly recommend taking full advantage of her expertise for future projects.