ERP Area: HR/Human Capital Management
Software: UKG (Ultimate Kronos Group),Business Intelligence
Products Implemented: Recruiting / Onboarding, Benefits, Payroll,
Company Size: 1 – 5k Employees / Industry: Healthcare / Medical
Regions in Scope: North America
Reviewer Role: Project Team Member
Consultant Recognized: Sia Pourzeynali
Project(s) in Scope: Optimization / Ongoing support services
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: 1.25x the time we expected
Cost vs. Expectations: 1.25x cost budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
HRchitect would greatly benefit from having more experts like Sia Pourzeynali. His expertise and knowledge have been invaluable throughout the process. Sia consistently demonstrates a solution-oriented mindset and has been a reliable and resourceful partner whenever involved—even during the early stages of implementation, which began in early 2023.
Please note: This review specifically reflects the support and contributions of Sia Pourzeynali, and does not represent our overall experience with HRchitect throughout the broader implementation.