ERP Area: HR/Human Capital Management
Software: UKG (Ultimate Kronos Group)
Products Implemented: Payroll
Company Size: 0 – 1,000 Employees / Industry: Biotechnology
Regions in Scope: North America
Reviewer Role: Project Leader
Consultant Recognized: Laura Palulis
Project(s) in Scope: Optimization / Ongoing support services
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Laura’s been working on various projects for us here at Akebia for many years now and is instrumental to our success. She comes prepared, ready and add so much value to what we are trying to accomplish. If she doesn’t know something because it’s not her area of expertise, she goes above and beyond to find another partner in your organization to assist. We wouldn’t be as successful without, so she is amazing.