ERP Area: HR/Human Capital Management
Software: UKG
Products Implemented: UKG year end closing
Company Size: 0 – 1,000 Employees / Industry: Consulting
Regions in Scope: North America
Reviewer Role: Decision Maker
Consultant Recognized: Michael Neubauer
Project(s) in Scope: Assistance with year end closing and statutory filings
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Less than the time we expected!
Cost vs. Expectations: Less than we budgeted!
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
When we met with Michael Neubauer initially we got the impression that he would be the most practical to work with of the 4 parties we interviewed. Not only was Michael practical, his personality made the project a joy to complete. We had a lot of concerns and anxiety about completing this but Michael was methodical, logical and calm throughout. All with an amazing sense of humor. I’d choose to work with him again anytime.