ERP Area: HR/Human Capital Management
Software:  UKG (Ultimate Kronos Group)
Products Implemented:  HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding, Benefits, Reporting
Company Size:  5 – 10k Employees  /  Industry:
Regions in Scope:  North America,Europe, Middle East & Africa,Asia Pacific & Japan,Latin America
Reviewer Role:  Decision Maker

Consultant Recognized:  Jennifer Tucker – The entire team was valuable to the success of the project, and I’d especially like to recognize Jennifer Tucker, who served as the team leader. Her expertise in project management, leadership, and UKG played a critical role in driving the project forward and ensuring its success.
Project(s) in Scope:  Initial deployment (Phase 1),Add-on deployment (Phase 2, and not in the original SOW),Training,Optimization / Ongoing support services,Acquisition Support

Systems Expertise  5 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  1.75x the time we expected
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely

Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Strong teamwork with your implementation partner is key to a successful HR technology rollout and to maximizing the long-term value of the software. Partnering closely throughout the project, and continuing collaboration even after go-live, can significantly enhance software adoption and utilization. Having the right partner truly makes a difference.