Consulting Partner: IN-RGY
ERP Area: HR/Human Capital Management
Software: UKG
Products Implemented: HCM (HR Core), Talent Management (Learning, Performance, Succession Planning, Social Collaboration), Recruiting / Onboarding, Benefits, Employee Surveys / Sentiment, Employee Case Management
Company Size: 0 – 1,000 Employees / Industry: Construction / Home Improvement
Regions in Scope: North America
Reviewer Role: Decision Maker
Consultant Recognized: Stéphane Allard
Project(s) in Scope: Optimization / Ongoing support services,Services conseils
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: 2x time expected
Cost vs. Expectations: Less than we budgeted!
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
This partner is transparent about customer expectations and knows how to guide us in the right direction, without selling us any illusions.