ERP Area: HR/Human Capital Management
Software: UKG (Ultimate Kronos Group),Benefits – Open Enrollment
Products Implemented: HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding,Benefits,Payroll,
Company Size: 50 – 100k Employees / Industry: Food Service
Regions in Scope: North America
Reviewer Role: Project Leader
Consultant Recognized: Mike Beer, Brian Waldrop
Project(s) in Scope: Enablement of 2025 Open Enrollment with new plans added and custom integrations updated.
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: 1.25x cost budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
RSM US team members were very responsible, available for consult, and delivered above & beyond expectations. I would recommend working with Mike and Brian in the future! Thank you.