ERP Area: HR/Human Capital Management
Software: UKG (Ultimate Kronos Group)
Products Implemented: Benefits
Company Size: 1 – 5k Employees / Industry: Retail
Regions in Scope: North America
Reviewer Role: Project Leader
Consultant Recognized: Christina Bindi- could not have done without her
Project(s) in Scope: ACA Project Help/1095C
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Less than the time we expected!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
You need a consultant when figuring out a big project or problem with UKG. UKG response time is too slow or late.