ERP Area: HR/Human Capital Management
Software:  UKG (Ultimate Kronos Group)
Products Implemented:  Payroll
Company Size:  1 – 5k Employees  /  Industry:  Mining
Regions in Scope:  North America
Reviewer Role:  Project Team Member

Consultant Recognized:  Amanda TIncher
Project(s) in Scope:  Training,Year End

Systems Expertise  5 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  1.25x the time we expected
Cost vs. Expectations: 1.25x cost budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation

Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
I have learned a lot from Amanda, especially with me not having that much payroll experience and no UKG experience. She helped me out with year end and any adjustments that we needed to make, not only by showing me but also letting me do it and giving me so many resources for questions that I had or if any other scenarios would come up in the future.