ERP Area: HR/Human Capital Management
Software: UKG (Ultimate Kronos Group)
Products Implemented: Benefits
Company Size: 1 – 5k Employees / Industry: Pharmaceutical / Chemical
Regions in Scope: North America
Reviewer Role: Decision Maker
Consultant Recognized: Cyndi Rust
Project(s) in Scope: Benefits open enrollment set up
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: 2x time expected
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
We struggled with setting up open enrollment ourselves for years. Moving this work to Sability has been a game changer. It allows us to now focus on the employee experience and have experts take care of getting our technology ready for open enrollment.