ERP Area: HR/Human Capital Management
Software: UKG
Products Implemented: Recruiting / Onboarding, Payroll
Company Size: 0 – 1,000 Employees / Industry: Manufacturing
Regions in Scope: North America
Reviewer Role: Decision Maker
Consultant Recognized: Stacey Wolf
Project(s) in Scope: Optimization / Ongoing support services
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: 2x time expected
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Sability is my first call whenever we need project support or system adjustments. Stacey Wolf is exceptional, she quickly grasps our goals, guides us through each step, and makes the entire process far smoother than expected.
Payroll system updates often have to happen within tight timeframes, but Stacey’s expertise has never let us down. She’s a pleasure to work with, and I come away learning something new every time.
We’ve also collaborated with other members of the Sability team, and every one of them has been professional, knowledgeable, and reliable. I genuinely enjoy working with all of them.