ERP Area: HR/Human Capital Management
Software: UKG
Products Implemented: HCM (HR Core),Recruiting / Onboarding,Benefits,Payroll
Company Size: 0 – 1,000 Employees / Industry: Telecommunications
Regions in Scope: North America
Reviewer Role: Decision Maker
Consultant Recognized: Robert Manley
Project(s) in Scope: Optimization / Ongoing support services,Reporting
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Less than the time we expected!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Robert was great. He understood my report requirements and provided an even better report that I asked for. I especially appreciated the level of detail he provides in his report summaries. For example, how the report was built and how the data is pulled and filtered.