ERP Area: HR/Human Capital Management
Software: UKG (Ultimate Software)
Products Implemented: Payroll
Company Size: 1 – 5k Employees / Industry: Marketing / Market Research / Public Relations
Regions in Scope: North America
Reviewer Role: Project Leader
Consultant Recognized: Kristin Sivak
Project(s) in Scope: Initial deployment (Phase 1)
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 4 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely.
Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Early Coordination with Previous Provider: Engage with the previous payroll provider early in the process to discuss data extraction requirements. Specify the preferred formats (e.g., CSV, Excel) to ensure compatibility with the new UKG system.