ERP Area: HR/Human Capital Management
Software: UKG (Ultimate Kronos Group)
Products Implemented: Recruiting / Onboarding
Company Size: 0 – 1,000 Employees / Industry: Manufacturing
Regions in Scope: North America
Reviewer Role: Project Leader
Consultant Recognized: Dana Howell
Project(s) in Scope: Add-on deployment (Phase 2, and not in the original SOW),Recruiting and Onboarding
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Dana was absolutely fantastic. We implemented recruiting first and then onboarding. She provided guidance and direction so we could make the best decisions for our company and how we could best use the software. She wasn’t afraid to let us know if we needed to rethink items or what they system limitations were.