ERP Area: HR/Human Capital Management
Software: UKG (Ultimate Kronos Group)
Products Implemented: n/a
Company Size: 5 – 10k Employees / Industry: Utilities
Regions in Scope: North America
Reviewer Role: Project Leader
Consultant Recognized: Mike Felezzola
Project(s) in Scope: Optimization / Ongoing support services
Systems Expertise 5 out of 5
Implementation Process 4 out of 5
Responsiveness 4 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Our organization has been partnering with D+E Consulting for close to 2 years. We highly recommend Mike Felezzola and Russ Lachow. They really help us understand our “ask” and how to accomplish it within the timeframe.