ERP Area: HR/Human Capital Management
Software: UKG (Ultimate Kronos Group)
Products Implemented: Payroll
Company Size: 0 – 1,000 Employees / Industry:
Regions in Scope: North America
Reviewer Role: Project Team Member
Consultant Recognized: Ryan Gillen
Project(s) in Scope: Optimization / Ongoing support services
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Lesson learned is that HRchitect is a great consulting group with great consultants, and even if you think you know everything there is always something to learn. Ryan has been a great help with helping Dimock become more familiar with the UKG system and maximizing it’s use.