Project Type: HR/Human Capital Management
Software: UKG (Ultimate Kronos Group)
Consulting Partner: HRchitect
Products Implemented: Recruiting / Onboarding, Benefits
Company Size: 0 – 1,000 Employees / Industry: Manufacturing
Regions in Scope: North America
Reviewer Role: Project LeaderHow likely will you be to purchase more services from your Consulting Partner? Highly likely (we have immediate need)
How likely will you be to purchase more software from your vendor? Highly likely (we have immediate need)Consultant Recognized: Marcus Rowell
Project(s) in Scope: Initial deployment (Phase 1),Add-on deployment (Phase 2, and not in the original SOW),TrainingSystems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5SPEED & COST
Speed vs. Expectations: Less than the time we expected!
Cost vs. Expectations: 1.25x cost budgetedSCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work preciselyWas the implementation team who actually performed the work the same team that was proposed?
Slight change in teamWhat “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
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