ERP Area: HR/Human Capital Management
Software: UKG (Ultimate Software)
Products Implemented: Kronos configuration for this project
Company Size: 100k+ Employees / Industry: Other
Regions in Scope: Asia Pacific & Japan
Reviewer Role: Program Manager
Consultant Recognized: Joe Watts
Project(s) in Scope: Add-on deployment (Phase 2, and not in the original SOW)
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
We could not meet the project deliverables with our internal support team. Axsium came in with a very tight timeline over the holidays and was able to fill the gaps we could not overcome alone.