Managed Services Type: Managed Application Support, Payroll Managed Services, Support Desk, Assessments and Diagnostics
Software: UKG (Ultimate Kronos Group)
Company Size: 10 – 20k Employees Industry: Manufacturing
Reviewer Role: Project Leader
Consulting Partner: HyBridge Solutions
Reviewer Email: michelle.wachtel@ingevity.vom
Overall Partner Satisfaction: 10
Did your organization receive the business value from this project that you expected? Yes. We got the full value expected.
What impacts have you had to your business by utilizing these managed services? Predictable cost model,Better adaptability to business demands,Access to certified experts,Peace of mind,Refocus on core priorities
Have you realized cost savings as a result of these managed services? No annual savings
Likelihood to Continue Services:
How likely will you be to continue services with this partner a year from now? Highly likely
How likely will you be to purchase more software from your vendor? Software vendor Rating: 10
Consultant Recognized: Anthony Hart & Ericka Bierer
Systems Expertise: 5
Implementation Process: 5
Responsiveness: 5
Quality of Consultants: 5
Flexibility / Adaptability: 5
Has your support team changed in the past year? No change
How did you find your partner? Chosen by our software vendor
What were the most important criteria for choosing your project partner? Experience, Price,