ERP Area: HR/Human Capital Management
Software: Ultimate Software
Products Implemented: Payroll
Company Size: 5 – 10k Employees / Industry: Utilities
Regions in Scope: North America
Reviewer Role: Project Leader
Consultant Recognized: Michael Neubauer
Project(s) in Scope: Initial deployment (Phase 1)
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Less than the time we expected!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
We went live with two FEINs in Pro with a 1 month timeline over Christmas and New Years. This work generally takes 2-3 months and the only reason we were able to accomplish it was due to the dedication, expertise, and incredibly hard work from Michael.