ERP Area: HR/Human Capital Management
Software: UKG (Ultimate Software)
Products Implemented: Payroll
Company Size: 1 – 5k Employees / Industry: Finance / Banking / Insurance
Regions in Scope: North America
Reviewer Role: Day to Day Leader of the HR Ops team and managing the Payroll functio
Consultant Recognized: Brian Mills
Project(s) in Scope: Payroll Processing and Optimization and Stabilization
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 4 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
Team changed a lot
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
A skilled and knowledgeable consultant is key! Brian Mills saved the project for PayTech!! Highly skilled, friendly, rolled sleeves up and got work done! Two prior consultants did not meet expectations and created an odd working environment within our own organization.