ERP Area: HR/Human Capital Management
Software: UKG (Ultimate Software)
Products Implemented: PPS (Post Production Support)
Company Size: 0 – 1,000 Employees / Industry: Finance / Banking / Insurance
Regions in Scope: North America
Reviewer Role: Project Leader
Consultant Recognized: Priscilla Coats
Project(s) in Scope: Configuration on PTO changes
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Less than the time we expected!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
The consultant is very knowledgeable and proactive, and responsible. If they were given the backend configuration access to UKG that would be even better.