ERP Area: Workforce Management (Time & Labor Management)
Software: UKG Pro Time (formerly UltiPro Time),UKG Pro
Products Implemented: Payroll
Company Size: 1 – 5k Employees / Industry: Agriculture / Forestry / Fishing
Regions in Scope: North America
Reviewer Role: Project Leader
Consultant Recognized: Kimberly Elbakkali
Project(s) in Scope: Add-on deployment (Phase 2, and not in the original SOW),Optimization / Ongoing support services
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 4 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Internal resources to match the consulting vendors availability is key. Partners are available and we need to be available as customers to move projects along.