Scope of Services Reviewed: Provided three automated files, one with HR information, one with Payroll deductions and one report loading information into Payroll.
Software Vendor partner: UKG (Ultimate Kronos Group)
Company Size: 0 – 1,000 Employees / Industry: Non-Profit
Likelihood of doing business with this firm again: Highly likely
Systems Expertise: 5 (out of 5)
Process: 5 (out of 5)
Responsiveness: 5 (out of 5)
Quality of Service: 5 (out of 5)
Flexibility / Adaptability: 5 (out of 5)
Software Functionality: not applicable (out of 5)
Overall User Experience: 5 (out of 5)
Value for the Investment: 5 (out of 5)
Customer Comments / Lessons Learned:
Very responsive.