ERP Area: HR/Human Capital Management
Software: UKG (Ultimate Software)
Company Size: 0 – 1,000 Employees / Industry: Transportation / Distribution
Regions in Scope: North America
Reviewer Role: Internal Executive Sponsor
Consultant Recognized: Jonathan Arias
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations:
Cost vs. Expectations: Exactly what we budgeted
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
We are in process of a project and will most likely be adding to the scope. We have learned to be specific and clear about the deliverables and expectations on the project. It is also important to get a consultant that has a deep understanding of what we want to accomplish. We are seeing a greater level of support at this time and are please with the progress to date.