ERP Area: Workforce Management (Time & Labor Management)
Software: UKG Ready (Formerly Kronos Workforce Ready)
Products Implemented: Recruiting / Onboarding,Payroll,TLM
Company Size: 1 – 5k Employees / Industry: Retail
Regions in Scope: North America
Reviewer Role: Project Leader
Consultant Recognized: Deanne Manion, Cherie Nelson, Sam Sak
Project(s) in Scope: Optimization / Ongoing support services
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Ask for alternative methods to implement different functions within Ready.