ERP Area: HR/Human Capital Management
Software: Ultimate Software
Products Implemented: Recruiting / Onboarding,Benefits,Payroll
Company Size: 0 – 1,000 Employees / Industry: Pharmaceutical / Chemical
Regions in Scope: North America
Reviewer Role: Project Leader
Consultant Recognized: Laura Palulis
Project(s) in Scope: Optimization / Ongoing support services
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
We’ve been using HRchitect for nearly 3 years now and have been provided with outstanding service. They are always available and ready to service our needs even without much notice. They are a valued business partner who will continue to partner with for our Human Resource and Payroll needs.