ERP Area: HR/Human Capital Management
Software: UKG (Ultimate Kronos Group)
Products Implemented: Recruiting / Onboarding,Payroll
Company Size: 1 – 5k Employees / Industry: Non-Profit
Regions in Scope: North America
Reviewer Role: Project Leader
Consultant Recognized: Kevin Kirkbride
Project(s) in Scope: Initial deployment (Phase 1),Add-on deployment (Phase 2, and not in the original SOW),Optimization / Ongoing support services
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Thanks to the great service of UKG and Hrchitect, we completed the project on time and had a smooth transition. As a project manager, I know this doesn’t happen all the time. It was one of the rare projects.