ERP Area: HR/Human Capital Management
Software: UKG (Ultimate Software)
Products Implemented: Recruiting / Onboarding
Company Size: 0 – 1,000 Employees / Industry: Aerospace / Aviation / Automotive
Regions in Scope: North America
Reviewer Role: Project Team Member
Consultant Recognized: Stephanie Tuegel
Project(s) in Scope: Add-on deployment (Phase 2, and not in the original SOW)
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: 1.25x the time we expected
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Steph and Alan were such a helpful resource to us. They took the time to really understand our needs and worked diligently on the backend so that when we were ready to give the “green light”, we were able to move faster than expected.