ERP Area: Workforce Management (Time & Labor Management)
Software: UKG Dimensions (formerly Kronos Workforce Dimensions)
Products Implemented: UKG Time and Attendance
Company Size: 1 – 5k Employees / Industry: Healthcare / Medical
Regions in Scope: North America
Reviewer Role: Project Team Member
Consultant Recognized: Jackie Crowley
Project(s) in Scope: Initial deployment (Phase 1),Training
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation
Was the implementation team who actually performed the work the same team that was proposed?
Team changed a lot
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
-start as much training as early as possible.
-Instructor led trainings from UKG were most beneficial
-KMAPLive
-stay organized, continued weekly check ins with project team, utilize project collaborative tools.