ERP Area: Workforce Management (Time & Labor Management)
Software: UKG Dimensions
Products Implemented: WFM
Company Size: 5 – 10k Employees / Industry: Agriculture / Forestry / Fishing
Regions in Scope: Latin America
Reviewer Role: Project Leader
Consultant Recognized: Janet Parker
Project(s) in Scope: Initial deployment (Phase 1)
Systems Expertise 4 out of 5
Implementation Process 4 out of 5
Responsiveness 3 out of 5
Quality of Consultants 4 out of 5
Flexibility / Adaptability 3 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Having a consultant who is specialized in the laws, best practices and language of the country in which it is implemented is critical. Specifically for my project, we only had one for a period of time.