ERP Area: Workforce Management (Time & Labor Management)
Software:  UKG
Products Implemented:  HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding,Benefits,Payroll,Employee Surveys / Sentiment,Employee Case Management,Financials,AMS (Application Management Services),PPS (Post Production Support)
Company Size:  50 – 100k Employees  /  Industry:  Retail
Regions in Scope:  Europe, Middle East & Africa,South Asia
Reviewer Role:  Project Leader

Consultant Recognized:  Neil Maltby
Project(s) in Scope:  Building Labour Model and Labour Standards

Systems Expertise  5 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: 1.25x cost budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation

Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Before we move forward with another workforce management study, it’s important that we first strengthen our internal foundation and streamline existing processes.

Having the consultant involved would be highly valuable—they bring deep expertise that can support the broader group and help shape the direction more effectively.

During the last engagement, the knowledge transfer from Axium to our internal teams played a key role, and continuing that kind of collaboration would be beneficial as we move ahead.