ERP Area: Workforce Management (Time & Labor Management)
Software: UKG Pro Workforce Management
Products Implemented: HCM (HR Core),Recruiting / Onboarding, Payroll, Financials
Company Size: 0 – 1,000 Employees / Industry: Other
Regions in Scope: Asia Pacific & Japan
Reviewer Role: Decision Maker
Consultant Recognized: Paulo Root
Project(s) in Scope: Optimization / Ongoing support services
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Less than we budgeted!
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
We had a wonderful experience. We started the project with a broad spectrum of learnings we wanted to achieve, and as we went along we found we learnt things we didn’t even know we needed. Going into this project with an open mind was very useful, and recording any video training sessions so they could be referred back to.