ERP Area: Workforce Management (Time & Labor Management)
Software: UKG Dimensions
Products Implemented: HCM (HR Core), Benefits, Payroll,
Company Size: 1 – 5k Employees / Industry: Healthcare / Medical
Regions in Scope: North America
Reviewer Role: Project Team Member
Consultant Recognized: Ryan Urbanowich, David Boyanowski, Mike Brown
Project(s) in Scope: Assessment
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
The Onsite Workshops were positive and very beneficial in getting ahead of the implementation and setting positive momentum for the upcoming project. Having training available from UKG would have been helpful to review prior to the onsite work for the business structure. However, since there was no UKG contract in place training was not available for PSL. Terminology and verbiage had to be explained from the HyBridge team as we went.