ERP Area: Workforce Management (Time & Labor Management)
Software: UKG Pro Workforce Management
Products Implemented: HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding,Benefits,Payroll,
Company Size: 1 – 5k Employees / Industry: Healthcare / Medical
Regions in Scope: North America
Reviewer Role: Project Leader
Consultant Recognized: Amy Hildrew, Sarah Gibbons, Nicole Huynh, Ashton Hardy, David Niemczyk, Randy Walsh
Project(s) in Scope: Initial deployment (Phase 1),Training
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Start earlier, meaning have more months to get through everything. More ECMC internal resources.