ERP Area: Workforce Management (Time & Labor Management)
Software: UKG Pro Workforce Management
Products Implemented: WFM
Company Size: 10 – 20k Employees / Industry: Healthcare / Medical
Regions in Scope: North America
Reviewer Role: Project Team Member
Consultant Recognized: David Boyanowski, Casey Davis, Stennae
Project(s) in Scope: Initial deployment (Phase 1)
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
HyBridge willingness to be open to ideas and current setup. Not being negative about current state but suggesting recommendation for future state to help make organizations better long term. David did a really good job of attacking question from different angles to help more people understand what he was asking and what he may be suggesting. HyBridge having a clear visible plan and agenda to drive each session was very helpful. The communication from the team was key and it was clear what was happening and when it was happening. HyBridge also did a great job of laying out what the next steps would be.