ERP Area: Workforce Management (Time & Labor Management)
Software: UKG Pro Workforce Management
Products Implemented: Payroll, TAMS
Company Size: 5 – 10k Employees / Industry: Government / Military
Regions in Scope: North America
Reviewer Role: Project Team Member
Consultant Recognized: Suzanne Lungaro
Project(s) in Scope: Upgrade from WFC to WFM
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
The entire Mosaic team is a pleasure to work with. They are knowledgeable, professional, and communicate very well. They quickly proved themselves to be fully capable and experienced at helping us perform this difficult upgrade.