ERP Area: Workforce Management (Time & Labor Management)
Software: UKG Pro Workforce Management
Products Implemented: Payroll
Company Size: 1 – 5k Employees / Industry: Real Estate
Regions in Scope: North America
Reviewer Role: Project Team Member
Consultant Recognized: Justine Belt / Carolyn Sutton
Project(s) in Scope: Optimization / Ongoing support services,Training
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Our experience working with Sability was phenomenal! Our Consultant Justine was readily available to answer any questions and offer her availability whenever requested. Any issues that came up they were quick to respond and get us to their experts on the current issue. The knowledge and experience I have gained just from working alongside them is priceless.