ERP Area: Workforce Management (Time & Labor Management)
Software: UKG Workforce Central (formerly Kronos Workforce Central)
Products Implemented: HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding,Benefits,Payroll
Company Size: 0 – 1,000 Employees / Industry: Utilities
Regions in Scope: North America
Reviewer Role: HR Team
Consultant Recognized: Felicia Davis
Project(s) in Scope: Initial deployment (Phase 1)
Systems Expertise 5 out of 5
Implementation Process 2 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
This review is about Felicia Davis. She is a “Five Star” rated employee. Jubliant is very lucky to have her on their team. She became our consultant when our designated payroll employee went out on leave and it has been a superior experience. Felicia is happy, kind, thorough and SMART! She taught us many things in the last several months and was always patient. She has been available whenever we have needed her. She is top talent.