ERP Area: Workforce Management (Time & Labor Management)
Software: UKG Workforce Central (formerly Kronos Workforce Central)
Products Implemented: HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Benefits,
Company Size: 20 – 50k Employees / Industry: Healthcare / Medical
Regions in Scope: North America
Reviewer Role: Project Leader
Consultant Recognized: Anna McGee
Project(s) in Scope: Initial deployment (Phase 1)
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: 4x+ time expected
Cost vs. Expectations: Less than we budgeted!
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
I have learned you can get all the experts together when you are forming a team, but you can still end up with the wrong people. Anna McGee is amazing. She brings positive energy, lots of knowledge, and keeps us pushing through the project. I’ve worked with a lot of PMs in my career. Anna is the best one I have ever worked with!