ERP Area: Workforce Management (Time & Labor Management)
Software: UKG Workforce Central (formerly Kronos Workforce Central)
Products Implemented: UKG Workforce Central
Company Size: 50 – 100k Employees / Industry: Transportation / Distribution
Regions in Scope: North America,Europe, Middle East & Africa,Asia Pacific & Japan,Latin America,South Asia
Reviewer Role: Key Stakeholder / Sponsor
Consultant Recognized: Amanda T. Simms
Project(s) in Scope: Add-on deployment (Phase 2, and not in the original SOW),Optimization / Ongoing support services
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: 3x time expected
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation
Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Several reasons stand out why we recommend any organization use Simms & Associated for UKG Workforce Central and UKG Dimensions.
1: Simms & Associates care for their consultants/employees and care about the results that the customer has.
2: Part of caring for the customer is being honest about the real situation and options to remedy and improve.
3: Deep knowledge or the product and deep experience inside the company and from their established network, including inside UKG.