ERP Area: Workforce Management (Time & Labor Management)
Software: UKG Workforce Central (formerly Kronos Workforce Central),UKG Pro Time (formerly UltiPro Time)
Products Implemented: HCM (HR Core),Recruiting / Onboarding,Benefits,Payroll,
Company Size: 0 – 1,000 Employees / Industry: Real Estate
Regions in Scope: North America
Reviewer Role: Project Team Member
Consultant Recognized: Fahim Waliullah
Project(s) in Scope: Initial deployment (Phase 1),Add-on deployment (Phase 2, and not in the original SOW),Optimization / Ongoing support services,Training
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: 3x time expected
Cost vs. Expectations: 2x cost budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner did not identify issues that came up during implementation and we had some change orders
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
This project demands a significant amount of time and attention. To ensure its successful completion, consider seeking external assistance or expanding your team. Additionally, appointing a project manager to oversee and coordinate the delivery of essential components on schedule is crucial. Hiring a consultant experienced in UKG (Ultimate Kronos Group) is a must, as their expertise in this area can greatly benefit the project’s success.