ERP Area: Workforce Management (Time & Labor Management)
Software: New Data and insights from WFC , Upgrades and integrations from WFC to HR and payroll systems
Products Implemented: HCM (HR Core),Payroll
Company Size: 10 – 20k Employees / Industry: Retail
Regions in Scope: Europe, Middle East & Africa
Reviewer Role: Decision Maker
Consultant Recognized: David Roberts
Project(s) in Scope: Integrations and data insights
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Less than we budgeted!
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Great experience , our partner helped us figure our our problem , create a plan to resolve and then worked with us to deliver .