ERP Area: Workforce Management (Time & Labor Management)
Software: UKG Dimensions
Products Implemented: Payroll
Company Size: 5 – 10k Employees / Industry: Retail
Regions in Scope: Asia Pacific & Japan
Reviewer Role: Project Leader
Consultant Recognized: Amit Bhatia
Project(s) in Scope: Optimization / Ongoing support services
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
The project went seamlessly. the consultants knew exactly what we needed and work quickly and efficiently to get the results required keeping us informed all the way.