ERP Area: Workforce Management (Time & Labor Management)
Software: UKG Dimensions
Products Implemented: HCM (HR Core),Recruiting / Onboarding,AMS (Application Management Services),PPS (Post Production Support)
Company Size: 1 – 5k Employees / Industry: Non-Profit
Regions in Scope: Asia Pacific & Japan
Reviewer Role: Project Leader
Consultant Recognized: Amit, Stephen and team
Project(s) in Scope: Add-on deployment (Phase 2, and not in the original SOW)
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
The importance of discovery and testing, and internal expertise paired with vendor industry experience