ERP Area: HR/Human Capital Management
Software: Ultimate Software
Products Implemented: HCM (HR Core),Payroll
Company Size: 5 – 10k Employees / Industry: Healthcare / Medical
Regions in Scope: North America
Reviewer Role: Project Leader
Consultant Recognized: Mark Smiley
Project(s) in Scope: Initial deployment (Phase 1)
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
We have partnered with Align since 2018 on a numerous UltiPro projects. The projects entailed 2 full-cycle UltiPro implementations for both Core and UTA. Align consistently provided exceptional and comprehensive support throughout each project which allowed us to streamline archaic processes and implement optimal technical solutions. What we appreciated most about our partnership with Align was their ability to unfailingly meet our aggressive timelines and navigate through the unexpected challenges we encountered with ease. Our organization had to establish several complex integrations between UltiPro and Kronos. Our project manager was innovative, confident, comfortable, and knew just how to guide us – a true expert. Undoubtedly, Align is a genuine partner. Their organization not only provides value add project services, they also empower their clients by sharing their knowledge and expertise whenever possible. We highly recommend partnering with Align when tackling those most complex process and system optimization efforts.