ERP Area: HR/Human Capital Management
Software: Ultimate Software
Products Implemented: HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding,Benefits,Payroll,
Company Size: 0 – 1,000 Employees / Industry: Aerospace / Aviation / Automotive
Regions in Scope: North America
Reviewer Role: Project Leader
Consultant Recognized: Andrew and Eddie have been and continue to be phenomenal; Heather was a huge help during benefits testing; Saurav was very helpful especially in the first several months keeping everything on track and helping us to work successfully with UKG.
Project(s) in Scope: Initial deployment (Phase 1)
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Our consulting partner (D+E) has been phenomenal. We could not have launched successfully without them. There were many lessons learned overall. If anyone wishes to call me to discuss, I would be happy to talk to them.