ERP Area: HR/Human Capital Management
Software: Ultimate Software
Products Implemented: HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding,Payroll,Time, Scheduling and Accruals
Company Size: 1 – 5k Employees / Industry: Healthcare / Medical
Regions in Scope: North America
Reviewer Role: Project Leader
Consultant Recognized: Sarah Jett
Project(s) in Scope: Ultimate Time & Attendance – enhancement
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Lessons Learned were mostly internal. These were changes required as quickly as possible and I’d say with our internal team and the Align team we implemented the changes right on time. We never had any issue with meeting with our Align team to discuss testing results and fix issues on the fly. Sarah was a fantastic partner to work with.