Originating Consulting Firm: Wise Consulting
ERP Area: HR/Human Capital Management
Software: Ultimate Software
Products Implemented: Payroll
Company Size: 1 – 5k Employees / Industry: Other
Regions in Scope: North America
Reviewer Role: Decision Maker
Consultant Recognized: Becky Logan
Project(s) in Scope: Year-end, Payroll Support
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Less than the time we expected!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
We are fairly new to Ultimate Software and Becky Logan was the key go to person on all our Payroll year-end processing and some HR issues. She is also my back office person as am not able to access back office. Becky stayed up to date with all my tax reconciliations and was very on point with my 2019 tax closing and W2s. I learned everything from her about year-end and what I need to do throughout the year to make this as accurate as possible by closing. She has been a great help at every quarter closing and my company is looking forward to working with her for sometime to come as we get ready to open our Hotel next year.